Home Letters Temporary office closure until further notice

Temporary office closure until further notice

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Dear Customers,

Ottawa River Power Corporation (ORPC) has been closely monitoring the Coronavirus (COVID-19) outbreak and continues to observe Health Canada’s recommendations. Our first priority is the continued safety of our employees and our customers. 

Public health officials continue to advise that social distancing is the most effective strategy to prevent the spread of COVID-19. As such, both office locations of ORPC will be closed to all outside visitors, including customer walk-ins, until further notice. We appreciate your support and understanding of this decision.

Should you need to contact us, please call our office in Pembroke at 613-732-3687 or in Almonte at 613-256-3722. You can also email us at [email protected] or [email protected]. One of our representatives will be in touch with you as soon as possible.

For outage reporting, please contact Pembroke (after hours at 613-735-0014) or Almonte (after hours at 613-256-3191).

To make a bill payment, customers can make a pre-authorized payment; telephone and online banking through your bank/financial institution; bank branch or financial institution instant teller; cheque by mail, please tear away and return the top portion of bill with payment; credit card payment service available through Paymentus by calling 1-877-403-7078; or you may continue to use our drop box at both of our office locations.

Ottawa River Power 

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